What action must a trainee take if they receive a Low score on their comprehensive written examination?

When a trainee receives a low score on their comprehensive written examination, the appropriate action is to request a retest. This is because the purpose of the examination is to assess the trainee's understanding and mastery of the material covered in the course. If their score is below the passing threshold, the most direct and relevant course of action is to seek an opportunity to demonstrate improvement by retaking the exam.

Requesting a retest allows the trainee to revisit and reinforce their knowledge on the subject matter, which is critical in the context of detention officer responsibilities. It provides a chance for the trainee to study further and potentially achieve a passing score, ensuring that they are adequately prepared for the practical demands of their role in the detention facility.

Other options, such as reapplying for certification or enrolling in a remedial course, do not directly address the need to reassess the knowledge through another examination. Similarly, while requesting a review of the exam may be interesting, it does not lead to immediate action that would allow the trainee to demonstrate their understanding and competency levels again. Therefore, requesting a retest is the most logical and effective next step in this scenario.